Privacy and Cookie Policy
Effective Date: October 10, 2024
Introduction
Welcome to QuCUN, a service provided by Aqarios. We are committed to protecting your personal data and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you use our website.
Data We Collect
Personal Data
When you sign up or log in to our website, we collect:
- First Name
- Last Name
- Email Address
We store this information securely in our database to manage your account and provide our services.
Usage Data
We use Google Analytics to collect data about how you interact with our website, including:
- IP Address
- Pages Visited
- Time Spent on Pages
- Clicks and Scrolling Information
This data helps us improve our website and user experience.
How We Use Your Data
- To Provide Services: Manage your account and provide the services you've requested.
- To Improve Our Website: Analyze user behavior to enhance functionality and content.
- To Communicate with You: Send updates, notifications, and other essential information.
Legal Basis for Processing
- Consent: For the use of non-essential cookies and Google Analytics.
- Legitimate Interests: To operate and improve our services.
Data Sharing and Disclosure
Service Providers
We use Google Analytics to analyze website traffic. Data collected by Google Analytics may be transferred to and processed in countries outside the EU/EEA, including the United States.
Legal Requirements
If required to do so by law or in response to valid requests by public authorities, we may disclose your information.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Union (EU) or European Economic Area (EEA), including the United States. We have implemented safeguards such as Standard Contractual Clauses to protect your data.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Personal data will be retained as long as your account is active or as needed to provide you services. Analytics data is retained for 26 months.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| __Host-next-auth.csrf-token | Security token to prevent Cross-Site Request Forgery (CSRF) | QuCUN | Session |
| __Secure-next-auth.callback-url | Stores the callback URL after authentication | QuCUN | Session |
| nextauth.message | Stores messages related to authentication | QuCUN | Session |
| session_id | Maintains user session | QuCUN | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Records a unique ID used to generate statistical data on how the visitor uses the website | Google Analytics | 2 years |
| _ga_<container-id> | Used to persist session state | Google Analytics | 2 years |
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request us to limit the processing of your data.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to the processing of your data.
- Withdraw Consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at:
- Email: support-qucun@aqarios.com
- Phone: +49 89 67971794
Children's Privacy
Our website is intended for users of all ages. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected such data, please contact us to remove it.
Changes to This Privacy and Cookie Policy
We may update our Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of significant changes via a notice on our website.
Managing Cookies
You can manage your cookie preferences through our cookie consent popup or by adjusting your browser settings. Disabling essential cookies may affect website functionality.
Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
- Email: support-qucun@aqarios.com
- Phone: +49 89 67971794
- Address:
Aqarios
Prinzregentenstraße 120
81677 München
Munich, Bavaria, Germany